(DOWNLOAD) "From Planning to Improvement: Monash University Library's Quality Review." by Australian Academic & Research Libraries ~ Book PDF Kindle ePub Free
eBook details
- Title: From Planning to Improvement: Monash University Library's Quality Review.
- Author : Australian Academic & Research Libraries
- Release Date : January 01, 2004
- Genre: Language Arts & Disciplines,Books,Professional & Technical,Education,
- Pages : * pages
- Size : 207 KB
Description
In 2001, Monash University developed guidelines for review of the quality of faculty and support services and conducted an institutional self-review. The report of the self-review, Still Learning: The Report of out Self-Review, (1) recommended that a schedule be published of reviews done by faculties and support services and that there be coordinated follow up on responses to the recommendations contained in each review report. Subsequently, Monash University Library advised the university it would undertake its quality review during 2003. The Centre for Higher Education Quality (CHEQ) at Monash developed a quality framework (2) that, when implemented across the university, would greatly assist in preparing for audit by the Australian Universities Quality Agency (AUQA). Responsibility was devolved to individual faculties and support services to undertake a self-review and to produce a report of the findings of this internal review. Once the self-review was completed, there was a second stage to the review program that consisted of an external review panel visiting the faculty or support service (in this case the library) to conduct interviews on work unit operations. The panel then prepared its own report, informed by the self-review report, its visit to the library and interviews with stakeholders. The purpose of the panel report, with recommendations for action, was to improve the quality of library services. This approach to quality, incorporating the self-review, is also favoured by AUQA who request that a portfolio prepared by the auditee be submitted to the audit panel prior to the audit visit. (3)